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Webmaster and Social Media Officer


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Organization: The Global Fund for Survivors of Conflict-Related Sexual Violence
Closing date: 25 Mar 2022

Title: Webmaster and Social Media Officer
Type of contract: Employment
Contract duration: 2-year contract with possible extension
Work time: Full-time position (100%)
Reporting to: Head of Communications
Location: Not specified
Start date: 01/06/2022
Application deadline: 25/03/2022

Background

The Global Survivors Fund (“GSF”) was launched in October 2019 by Dr Denis Mukwege and Nadia Murad, Nobel Peace Prize laureates 2018.
As a recently founded organisation, GSF has set up as a priority the need to increase awareness of its existence and work towards its main target audiences (survivors, international and local partners, donors, states, and the international community as well as the general public).
Role Summary
The GSF is looking for a Webmaster and Social Media Officer for a 2-year contract, with possible extension. Their role will be to support the implementation of the Communications Strategy pertaining to both institutional and programmes-based activities. The Webmaster and Social Media Officer reports to the Head of Communications.
In particular, the Webmaster and Social Media Officer’s main tasks will be to devise and implement social media strategies to widen GSF’s reach, engage and motivate audiences and liaise with supporters to increase traffic on GSF various platforms; to create social media and website content such as posts, videos, audio podcasts, blogs etc.; and to design, develop and support public facing websites and applications.

Position Responsibilities

Social Media

• Through social media marketing strategies, build recognition for our brand identity and credibility for the mission;• Increase GSF visibility on social media (Twitter, Facebook,) and maintain a daily presence;
• Plan and implement digital campaigns to engage, inform and motivate audiences;
• Develop GSF accounts on other platforms where necessary (LinkedIn, Instagram);
• Develop GSF’s Flickr account and use in its written and online communications;
• Monitor performance of our social media platforms (with e.g., Social Bakers or Hootsuite) and provide recommendations.

Website

• Plan, organise, update and maintain GSF’s website so that it is functional, user-friendly, visually pleasing and up-to-date;
• Maintain, convert and optimise documents for public, online use;
• Track, analyse and report on web and social media traffic statistics/performance metrics and review of content effectiveness, in order to identify trends and suggest insights on areas for improvement;
• Keep up-to-date with new, rapidly changing internet technologies and recommend possible improvements to GSF’s web and social media presence.

Content Creation

• Contribute to drafting, editing and formatting content for communications purposes (summary of reports on conflict-related sexual violence, updates for Board meetings, articles and newsletters etc.);
• Monitor news on topics related to conflict-related sexual violence;
• Contribute to formulating ideas on the communications aspects of GSF-led events;
• Contribute to launching GSF newsletter (e.g., through Mailchimp);
• Ensure that all content, graphics, photos, videos, etc. align with GSF’s mission, values and data protection policy;
• Adhere in all circumstances to GSF’s internal policies and procedures in particular the strict application of GSF’s data protection policy.

Position Requirements

Education and Experience

• A Master’s degree is necessary.
• A degree in communications, marketing, computer science or a related field is preferred.
• A minimum of 3-5 years’ experience in community management is necessary, including on the design and implementation of social media campaigns.
• Proven working experience of website management tools, analytics, SEO skills, design as well as good communication skills are indispensable.
• Knowledge of IT security.
• Online marketing competences.
• Proficiency on Canva/Trello and other relevant tools.
• Proficiency on MS Word, Excel and Powerpoint.
• Video editing skills, graphic design experience as well as familiarity with web technologies (HTML, CSS, JavaScript) and databases will be considered as an asset.

Other requirements

• Ability to design and implement a social media strategy aligned with GSF’s role and mission, as well as with its programmes and milestones
• Strong troubleshooting and problem-solving skills.
• Strong competencies in research, analysis, drafting and editing
• Ability to identify priorities, work autonomously and as a proactive member of a team
• Attention to details
• Ability to work under tight deadlines
• Strong work ethics, eagerness to learn and take initiatives.
• Interest in a wide range of topics ranging from human rights issues, including gender, women’s and victims’ rights, to transitional justice, conflict-related sexual violence, survivor-centric approach, reparations, and other forms of redress.
• Full proficiency in English. Proficiency in French and Arabic is an asset.

How to apply:

Please submit your CV and cover letter to recruitment@globalsurvivorsfund.org with “Webmaster and Social Media Officer Application” as email subject by Friday 25 March 2022. Only shortlisted candidates will be contacted for an interview.

The Global Survivors Fund will consider applications from qualified professionals from all backgrounds, cultures or beliefs. We aim at reflecting, through our staff, our commitment to diversity, gender balance and inclusion as well as reflecting the diversity of the places where we work and the communities we work with. We therefore encourage candidates from regions where GSF intervenes to apply. GSF operates and enforces policies on Protection from Exploitation and Abuse, Child Safeguarding, Fiscal Integrity amongst others. Please note that for this particular position, candidates must be authorized to work in the country where the position will be based, at the moment of the application.

Your Data - If you choose to apply for this position, you will be providing us with your Personal Data, which we will process for the purposes of selecting a candidate for the position only. We will keep the Personal Data you share with us as part of the application process for six months from the deadline for application, after which it will be deleted. Your Personal Data will be accessed only by our HR Staff managing the recruitment process, as well as the members of the selection panel. You have the right to a) ask us for access to your Personal Data and for information about how we process it, b) to ask us to rectify the Personal Data we have on record for you, c) to ask us to delete your Personal Data or restrict its use, and d) to object to our processing of your Personal Data. To exercise these rights, please contact recruitment@globalsurvivorsfund.org . If you have any concerns or complaints about how GSF processes your Personal Data, please submit them to DataProtection@globalsurvivorsfund.org .

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