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Publications Officer - iMMAP Covid Response (Democratic Republic of the Congo)


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Country: Democratic Republic of the Congo
Organization: iMMAP
Closing date: 1 Sep 2020


iMMAP is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.


An outbreak of respiratory disease caused by a new coronavirus started in China in December 2019 and has now been detected in most countries. The virus is named Severe Acute Respiratory Syndrome Coronavirus (SARS-CoV-2) and the disease associated with it is named COVID-19. The epidemic was declared a Public Health Emergency of International Concern on 30 January 2020 and characterized by the WHO Director General as a pandemic on 11 March 2020. As more governmental measures are adopted to reduce pressure on health services and public health risks, the impact of the pandemic is being felt by all humanitarian organisations whose staff is mostly confined at home. Non-essential field movements have all been cancelled. Needs assessments are being cancelled and regular monitoring systems interrupted. For the months to come, access to structured information in humanitarian contexts will become the exception, and most decisions will be made on the basis of remote techniques, secondary data, social media, expert judgement or journalism. The impact of movement limitations will be felt at each step of the assessment and analysis cycle. This project will support a global project involving 6 countries. This position will lead the response in DRC and coordinate with the other countries of implementation other than with the DEEP (thedeep.io) team and Global Analysis Cell. This position is supervised by the Senior IMO/Analyst Project Lead.

Description of Duties

The communications officer (CO) assumes the primary responsibility for planning, developing and implementing communication strategies to promote iMMAPs’ programmes.

  • Operational
  • Examine the work of iMMAP in country to assess the communication capacity of the organisation and its various programs and projects, and determine communication requirements (internal and external) that must be met to support the organization’s goals;
  • Identify and detail approaches for fulfilling iMMAP’s communication requirements in country in a comprehensive and coordinated strategy that best promotes its programmes and mission;
  • Propose and lead the development of media related products including print, electronic, and online that can be employed to promote the work of the organisation and maximise its awareness within the wider humanitarian community;
  • Ensure all project products are following iMMAP branding style and the project products layout;
  • Develop a monitoring and evaluation system to facilitate the measurement of the impact and efficiency of the new implemented communications strategy;
  • Where appropriate, represent the iMMAP project team with partners, and participate in local community activities;
  • Maintain effective and positive internal contacts with iMMAP regional officers and staff, and external contacts with national and local government officials, international non-governmental organisations (NGOs), donor agency officials, vendors, media, and the general public;
  • Follow iMMAP's branding regulations required for marking, or branding, of all iMMAP products and correspondence;
  • Serve as the main contributor of information regarding the country program to the communications and outreach manager in HQ;
  • Coordinate and collaborate with the communications and outreach manager in HQ on various projects as needed;
  • Serve as the main contributor on iMMAP social media pages for the country related content.


  • Education
  • A university degree in communications, marketing or related field.
  • Experience
  • Minimum of 3 years’ experience in communication, public relations, advertising, communication analysis & planning, social development communication, marketing;
  • High level of proficiency in English (required) and fluency in French language skills required
  • Thorough knowledge of the UN cluster system and how it operates
  • Proven ability and experience interacting with a wide range of organisations while upholding humanitarian principles of impartiality and neutrality.

Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP’s policies, procedures, and values at all times and in all Countries.

iMMAP has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.

iMMAP is an Equal Opportunity Employer regardless of background.

How to apply:

Please apply through iMMAP Careers: https://careers.immap.org/jobs/66

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