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Intern - Communications and Website Management


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Organization: International Organization for Migration
Closing date: 12 Feb 2022

Position Title: Intern - Communications and Website Management

Duty Station: Home based

Classification: Intern, Grade Other

Type of Appointment: Internship, six months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 12 February 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


Background Information

Migration is a core, cross-cutting dimension of the 2030 Agenda for Sustainable Development and the Addis Ababa Agenda. Mobile populations, whether internal, cross-border or displaced are a key target group for the achievement of the Sustainable Development Goals (SDGs). Migration, including displacement, also has an impact on the achievement of the SDGs.

The 2030 Agenda for Sustainable Development is the principal multilateral framework guiding the development activities of the UN system and the international community more broadly. IOM’s entry into the UN System in 2016, brought the organization into the United Nations Sustainable Development Group, whose mandate is to support the implementation of the 2030 Agenda for Sustainable Development. Moreover, the repositioning of the UN system to deliver on the 2030 Agenda, and the strong rooting that the Global Compact for Migration has in the 2030 Agenda both provide a strong impetus for IOM to integrate the UN’s multilateral development frameworks as a central pillar of its work; enhance its own role as a development actor; better connect IOM’s development and humanitarian portfolios; and strategically advance the global discussions on migration and development.

To this end, IOM has developed its first ever Institutional Strategy on Migration and Sustainable Development will guide the organization’s approach to meet this mandate and ensure that migration can be leveraged for sustainable development. To achieve this, IOM is currently working to ensure the organization is equipped with the necessary planning tools and capacities to contribute to positive development outcomes and contribute to the achievement of 2030 Agenda for Sustainable Development and to foster strong partnerships across the UN Development System and beyond to harness the expertise and capabilities of relevant actors on migration and sustainable development.

One of these essential knowledge platforms is the newly relaunched M4D Net, the global hub on migration and sustainable development, which brings together practitioners and policymakers from around the world to exchange ideas, develop skills and consolidate partnerships. The M4D Net aims to harness the development potential of migration and contribute to the achievement of the Sustainable Development Goals and the Global Compact for Migration.

Furthermore, IOM is implementing a Global Programme on Making Migration Work for Development (Phase III) funded by the Swiss Agency for Development and Cooperation and jointly implemented by IOM and United Nations Development Programme (UNDP). The main objective of the Programme is to enable the target governments to better govern migration to increase the human development outcomes and mitigate the risks for migrants, their families and communities at origin and destination. The Programme has a global focus with direct country level implementation in Ecuador, Morocco, Nepal, Serbia, Senegal and Tunisia and in association with Bangladesh, Jamaica, Kyrgyzstan, Moldova and the Philippines. The Programme is led by the Programme Management Unit from IOM and UNDP, based in Geneva and New York respectively.

The Programme aims to further solidify the results and achievements reached to date in the earlier phases of the Programme and helps translate policy-oriented and process-driven actions into concrete results on the ground. To achieve this, the programme will continue to support governments in the six target countries to apply a ‘whole-of-government’ approach to migration governance with a new focus on four main sectoral areas: (i) health; (ii) economic inclusion and employment; (iii) education and; (iv) social security and human rights, which will have a direct impact on enhancing the well-being of migrants, their families and their communities in the target localities. Specifically, migrants and communities will be able to see the positive development impacts that well-managed migration can bring. The Programme aims to support more coherent and results oriented policies and implementation mechanisms and develop stronger involvement of local authorities, private sector and diaspora in migration and development policies and practices. The results and lessons learnt from this phase will continue to be fed into global advocacy and fora, including relevant regional and global dialogues, to enhance the global understanding of how to effectively ensure policy coherence and good migration governance for development.

The intern will assist the Migration and Sustainable Development Unit in implementation of internal and external public information, communications and awareness raising activities, including developing proposals and final products for communication materials and social media messaging on IOM’s efforts to support the governments in integrating migration into development policy planning, supporting inclusion of migration issues into national reporting on the achievements of the SDGs, promoting the GCM implementation as well as raising awareness on migration and development issues among policy developers and practitioners across the globe. This will be done in alignment with global frameworks such as the Global Compact on Migration and the 2030 Agenda for Sustainable Development and subsequently fed into The M4D Net online platform on Migration and Development as well as M4D Net Facebook and Twitter pages.


The intern will work under the direct supervision of the Head, Migration and Sustainable Development Unit/Team Leader and in close coordination with the Migration and Sustainable Development Unit colleagues and other team members, including UNDP colleagues.

Core Functions / Responsibilities:

The Intern will have the following duties and responsibilities:


1.Support the development of case studies, Storytellers, blogs and other online written content, including the daily running of the Facebook and Twitter accounts, to showcase the successes and good practices from the 11 countries in the Global Programme. These tools will support and be disseminated through formal reports (“knowledge products”) of the Programme, on the M4D Net and social media, on IOM’s various websites and with partners through their respective platforms.

2.Depending on expertise, support the establishment of multimedia content (videos, graphics, infographics, design elements, social media cards, events flyers, etc.) and support formatting, editing and translation of reports and guidance in line with IOM content, style and formatting guidelines through regular coordination with MCD, PUB and TRS colleagues as needed.

3.Liaise with the IOM Media and Communications Division (MCD) ahead of scheduled UNinternational days and other important migration and sustainable development-related communications campaigns to disseminate M&SD content and overall strengthen IOM’s contributions to said campaigns to change the narrative on migration and showcase the importance of migrants’ contributions to safe and sustainable communities.

Website / knowledge platform

4.Support daily content maintenance of the M4D Net, including uploading new resources and reports, events, news, etc., reporting any technical issues with the website technical service providers and finalizing the Resources database by ensuring all essential M&SD tools and materials are available for practitioners and experts. Note that this is not a technical IT position and does not require tech expertise but rather writing and an eye for detail.

5.Translate the M4D Net’s content to French and Spanish by using online translation tools and ensuring the quality of final translations, verifying against IOM French and Spanish dictionaries and pre-translated content such as the SDGs and GCM text, etc.

6.Support the roll out of the 2022 M4D Net Workplan, including engaging with IOM divisions, Country and Regional Offices to ensure the whole organization owns and feeds expertise and knowledge into the platform and continuing to ensure M4D Net and its content are updated on other relevant migration and sustainable development knowledge platforms, websites, social media accounts, etc.

Knowledge management

7.Assist in collecting and consolidating results, good practices and lessons learnt coming out of the MSD Unit programmatic activities and packaging these for visibility and communication efforts in order to showcase results and promote the work of IOM in this area.

8.Support other knowledge management activities as needed to enable to implementation of the Knowledge Management Action Plan of the Programme.

Training Components and Learning Elements

• The successful candidate will gain on-site experience in working in an international multicultural environment, within the United Nations system.

• The Intern will gain a better understanding of IOM’s work, as an inter-governmental organization in the field of migration and sustainable development, incl. cooperation with the government partners and UN agencies.

• The successful candidate will acquire technical knowledge in migration and sustainable development, migration and 2030 Agenda, GCM implementation and international development cooperation.

• The Intern can also access online training courses at the disposal of all IOM staff.

• The successful candidate will have the possibility to interact with the multi-stakeholder constituents, as well as with the internal and external partners involved in organization and implementation of capacity building, communications and knowledge sharing activities.

• The Intern will gain extensive experience working in an international and multi-cultural environment.

Required Qualifications and Experience:


University degree in Communications, Marketing, Development Studies, Migration Studies, Social Science, Political Science, Anthropology, Economics or a related field from an accredited academic institution.


• Good level of knowledge and experience in sustainable development and migration issues, including policies, regional and international cooperation, and local development;

• Experience with writing communications materials for print and online circulation (including websites and social media) and tailoring language to a variety of different audiences;

• Practical experience of how-to multi-task, prioritize and work independently.


• Excellent writing skills, incl. ability to write content in a concise and clear manner;

• Strong analytical and organizational skills;

• Knowledge of a wide range of communications tools and platforms including social media, website management systems (Drupal, Wordpress, other blogging systems, etc.), etc.;

• Knowledge of graphic design, layout and multimedia tools such as Adobe InDesign and/or Illustrator, Canva, Publisher, video editing software, etc.;

• Ability to timely understand the Organization’s structure and portfolios;

• Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds;

• Proven ability to produce quality work accurately and concisely according to set deadlines.


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of Spanish and/or French is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Eligibility and Selection

This internship opportunity is available as part of IOM’s Diversity and Inclusion Internship Program. A main condition is that applicants should be citizens of countries which are not part of the OECD-DAC. In other words, this internship position is open to applicants from the Global South. Interns will receive a monthly stipend.

IOM strongly encourages applications from women, persons with disabilities, LGBTI+ individuals, persons belonging to indigenous or tribal peoples, or ethnic minorities. We strongly suggest you mention in your application your belonging to any of the aforementioned groups. All information will be treated confidentially.

In general, the Internship Programme aims at attracting talented students and graduates who:

a) have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities;

b) are holding a scholarship for internship placements in international organizations and/or for whom internship is required to complete their studies; or

c) are sponsored by governmental/non governmental institutions and/or academia to work in specific areas relevant to both IOM and the sponsor.

d) are either students approaching the end of their studies and preparing a thesis, or recently graduated, who have less than two years of relevant working experience.

e) are between 20 and 36 years of age.

• Only shortlisted candidates will be contacted, and additional enquiries will only be addressed if the candidate is shortlisted.

• Depending on experience and location, IOM provides a small monthly stipend to help offset costs.

• Please consider the cost of living in Geneva prior to applying.

Applications must be submitted by 12 February 2022

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

The successful candidate is expected to demonstrate the following values and competencies:


Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.


Competencies will be assessed during a competency-based interview.


The appointment is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

No late applications will be accepted.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 12 February 2022 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment

Posting period:

From 30.01.2022 to 12.02.2022

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: INT 2022 02 - Intern - Communications and Website Management - Homebased (57372096) Released

Posting: Posting NC57372097 (57372097) Released

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