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Zimbabwe: Media Mentor, Rooted in Trust


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Country: Zimbabwe
Organization: Internews Network
Closing date: 10 Oct 2021


The Rooted in Trust project works to combat COVID-19 rumors and misinformation in Afghanistan, Lebanon, Iraq, Zimbabwe, Colombia, Brazil, Mali, DRC, Sudan and South Sudan. We work to create impact at the local level and inform approaches to rumor management at the global level. The project is supported by a Global Technical Advisory team made up of media, humanitarian, data science, and information management experts.

In Phase 1 of the project, we collected more than 19 thousand rumors in 14 languages and supported more than 30 local trusted information providers. In this critical phase of the pandemic, we will build on these efforts to listen and respond to the information challenges faced by vulnerable groups in humanitarian contexts, encouraging open dialogue between citizens and scientists and stronger and more collaborative partnerships between information providers (such as local media) and humanitarian and health sources.


The Media Mentor will manage relationships between the project team and the local media. They will help to better understand and respond to the needs of journalists in this crisis in relation to information, content and skills, as well as approaches to combating misinformation.


This is a remote-first position. The ideal candidate is based in Zimbabwe. You must have work authorization in your location that does not require sponsorship from Internews.

Wherever possible, we work to try to find solutions for international hiring that work for both the company and the candidate. This means that some of the particulars around the offer for a role will be dependent on several factors, and that the benefits and salary structure that apply to a position will ultimately be based upon the candidate's location and where the role is hired.


We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations and socio-economic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:

In all duties, the Media Mentor will demonstrate an understanding of and commitment to upholding Internews' Core Values.

Media Support

  • Create and update a database of media organizations and prominent journalists in Zimbabwe, including basic brief of capacity, language needs, and key contacts;
  • Create or support existing peer-to-peer learning platforms for journalists in Zimbabwe to understand journalists and media grassroots organizations' support needs, share story ideas, ask questions, and receive support from Internews experts and health and humanitarian partners;
  • Connect with smaller, community-based media and media who may broadcast in different languages to assess their needs;
  • Connect with local, national, and regional media and journalists' associations;
  • Investigate what platforms (if any) are being used by media in Zimbabwe to share COVID-19 related information - particularly media and news outlets known to be utilized by marginalized and displaced populations;
  • Establish, or contribute to existing, information sharing platforms to connect media with verified information and Internews products and support;
  • Track the use of Internews partner-generated content and information;
  • Connect with Media Engagement and training specialists in Internews offices in the region to provide support in accessing COVID-19 information and resources to support programming;
  • Organize semi-regular roundtable events designed to discuss pressing, timely issues during the COVID-19 pandemic. This will include choosing appropriate dates, platforms, and venues, identifying guests and topics, etc.;
  • Identify media and Internews partners to invite to the event, including large and small media houses, freelance journalists, and influencers as well as humanitarian and health agencies; and
  • Design feedback methodology to evaluate event(s). QUALIFICATIONS WE'RE LOOKING FOR

  • Five years of relevant working experience in the media in Zimbabwe

  • Strong experience with communication, media development, social media monitoring, or similar

  • Experience working in humanitarian contexts and/or working in challenging environments and having a strong understanding of how to work with local authorities, international agencies like the UN, international NGOs, and local organizations and community representatives

  • Excellent information management skills

  • Strong interpersonal communication, organizational, teamwork, facilitation, and presentation skills

  • Strong writing skills and proven ability to produce high-quality reports under tight deadlines

  • Fluency in spoken Ndebele and Shona an added advantage

  • Experience working with communities in Zimbabwe to gather their concerns and issues

  • Awareness of, and familiarity with, the issues and dynamics of the COVID-19 pandemic in Zimbabwe and/or other health issues in humanitarian contexts a strong asset, but not required

  • Understanding of the Zimbabwe media operating environment is preferred

How to apply:

To apply, please submit CV and optionally a cover letter via our Careers page.

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