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Communications Assistant


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Country: United States of America
Organization: Médecins Sans Frontières
Closing date: 17 Aug 2021


Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization that delivers impartial medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries.

We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s common mission.


The Communications Department is responsible for developing a coherent voice and delivering clear public messages to inform both US and international audiences of MSF, its field activities and the humanitarian principles that underpin them; to raise awareness about the plight of the populations we serve; to promote public communication aimed at exposing and describing the field reality, including dilemmas and challenges; and to garner public understanding for our advocacy messages related to field operational concerns and the Access Campaign, via the media, print and digital channels , public awareness and advocacy campaigns, conferences, etc.


MSF-USA is seeking a Communications Assistant to provide administrative support to the Communications Department at our New York office and to assist with specific department initiatives when required.


  • Support the Communications Department in budgeting, strategic planning, and annual planning processes;
  • Schedule, prepare background materials, and take notes for departmental meetings;
  • Provide support for webcasts, meetings, press conferences, and other virtual or in-person events, including special events outside of office hours as required;
  • Organize shared communications files, archives, and calendars;

  • Manage travel arrangements for department staff;

  • Manage department expense invoicing, filing, and reporting (including corporate credit card statements);

  • Manage offsite storage of exhibit and communications materials;

  • Reply to general email and telephone queries, routing select queries to appropriate department personnel;

  • Produce and compile monthly analytics reports on key performance indicators for the department;

  • Assist with research, writing, copy editing, and transcription, as assigned;

  • Assist with posting updates to MSF-USA website and optimizing content for SEO;

  • Organize communications briefings and debriefings with aid workers passing through the New York office and maintain internal records;

  • Manage periodical and online subscriptions;

  • Attend regularly scheduled staff meetings and office-wide debates to stay informed on important MSF topics;

  • Perform general office duties e.g., copying, faxing, mailing, ordering supplies and reference materials


  • Minimum two years related work experience, preferably in a non-profit environment, plus Bachelor’s degree; or equivalent combination of training and experience;
  • Genuine interest in and commitment to the humanitarian principles of MSF, with a view toward pursuing a career in humanitarianism and/or non-profit communications;
  • Enterprising self-starter with a track record of demonstrating initiative;
  • Excellent written and spoken English; Excellent spelling and grammar;

  • Outstanding time management and organizational skills;

  • Strong computer literacy, including ability to use word processing and database software and to search the internet for research purposes;

  • Basic Excel skills required, intermediate a plus;

  • Familiarity with expense reporting and invoice management;

  • Ability to synthesize information from a variety of sources and record information accurately;

  • Ability to screen incoming calls and visitors with discretion and judgment;

  • Competency in Spanish or French a plus

Application Deadline: August 17, 2021

Applications for this position will be reviewed on a rolling basis prior to the final deadline of August 17, 2021.

No phone calls or emails please.

Please note that neither relocation assistance nor visa sponsorship will be offered for this position.

MSF-USA/Doctors Without Borders is an Equal Opportunity Employer. No employee, or applicant for employment, shall be discriminated against in any term or condition of employment because of race, color, religion, national origin, sex, age, or sexual orientation or any other characteristic protected by law. We are constantly striving to make our organization anti-racist. Diversity, equity and inclusion are core values. As an employee, you become part of that mission. We expect this same commitment from our staff.

How to apply:


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