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Communications Officer


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Organization: Pan-African Mosquito Control Association
Closing date: 30 May 2021

Reports to :

Director of Scientific Programs Liaises closely with Program Managers (M&E, Chapter liaison & Capacity Building) and PAMCA Chapters focal points

Responsible for :

Leading and coordinating Communications, ensures implementation of information programs to publicize priority issues and/or major events, to include drafting information strategies, coordinating efforts, monitoring, and reporting on progress, taking appropriate follow-up action, and enable PAMCA achieve its goals by executing the role as a strategic specialist in media. Develop comprehensive, cross-media strategies to reinforce visibility of PAMCA and its work and themes and support public engagement and influencing strategies. Manage PAMCA reputation in the mainstream media and social media platforms and coordinate crisis communication

Job purpose :

• Develops and implements a communication strategy for PAMCA that enables higher visibility and strategic positioning in the scientific programs and development sector.

• Develops and implements a Communication framework that will enable PAMCA to communicate the results and impact of its work.

• Actively supports programme reporting, public relations, and knowledge management initiatives.

• Capacity building of staff, chapters and partners in communications, reporting and programme communications.

• Contributes to growing PAMCA’s communications channels and body of evidence for quality programming

Responsibilities :

Communications

• Develop and implement a comprehensive Communications strategy and reporting framework. Generate key messages about PAMCA’s strategic objectives to targeted audiences

• Collaborate with Unit managers and other strategic roles to develop a comprehensive brand and communication strategy and manage PAMCA Communications Agenda.

• Coordinate all media work with media officer, Goal Teams and influencers and campaigners, including current affairs for social channels with content team.

• Develop impactful strategies for cross-channel launch of reports and other key products and events. Advise ED, Director Scientific Operations and Board of Directors on strategic and reputational issues and coordinate reactive and pro-active issue management across all our communication.

• Coordinate media strategy and activities during crises, in coordination with all Media Groups and regions and chapter offices.

• Provide technical assistance in the development of programme briefs and external marketing and communications materials.

• Regularly update PAMCA website, and social media channels; and work with staff to generate content for dissemination via PAMCA website social media platforms, and MailChimp

• Create content for and publish quarterly newsletter.

• Coordinate external communications and media liaison with Executive Director

• Prepare and oversee the production of project communication materials, summary briefs, success stories and reports in close collaboration with staff, chapters and partners.

• Draft press releases, respond to media inquiries and build dialogue with journalists and media houses to promote PAMCA initiatives. Responsible for quality of media work, monitoring and learning.

• Assist in preparation of donor and consultants’ reports, including copy-editing, formatting, designing covers and graphics.

• Ensures the integrity and quality of data in support of PAMCA’s programmes and other projects.

Reporting

• Proactively demonstrates the value of M&E data by generating insightful analytical reports that add value to PAMCA’s interpretation of that data and results

• Interpret outcomes of implementation through data or other evidenced-based sources and provide program recommendations as needed

Capacity building

• Provides technical advice and support to programme office staff, consultants and chapters where necessary, in communications and monitoring and evaluation

• Supports internal and external peer review processes to provide technical quality assurance of PAMCA’S M&E initiatives

Knowledge management

• Promotes learning agendas, collaboration, adaptive programming, and knowledge management activities

• Liaise with PM Knowledge management to ensure PAMCA has the correct systems to collate and disseminate knowledge in accordance with Data Protection regulations

Key Performance Indicators :

• A comprehensive communications strategy and reporting framework

• Quality program briefs and external marketing and communication materials

• Up to date information on PAMCA website and social media platforms and periodic reports on engagement metrics

• Clear marketing, dissemination and public outreach strategy/ approaches

• Media and public interest in PAMCA’S work

• Quality press releases and statements

• Reports, reviews and data tools are employed that demonstrably add value to PAMCA’S analysis and knowledge

• M&E data provided by PAMCA is consistent and aligned with global accepted expectations and indicators. And is set in context of industry best practice with an appreciation and understanding of emerging trends in the sector as a whole.

• PAMCA accounts for its performance, and builds trust in stakeholders through inspiring knowledge products

• Robust learning agenda is promoted within PAMCA • Knowledge initiatives contribute to new findings and innovation.

Competencies :

• Communicating and influencing–Adds Value Communicating in a way which is clear, concise, well structured, engaging, easily understood; ensuring people can clearly understand messages; networking and building relationships with others to gain support for ideas. Influencing others by relating own plans to their needs and requirements and explaining the advantages and disadvantages.

• Working together – Adds Value Involving people in issues that affect them; drawing out contributions from other team members and facilitating dialogue so that they understand the links between different ideas and perspectives; actively listening and summarizing/reflecting back to others; using open questions.

• Striving for excellence – Adds Value Building a performance culture and creating an environment of continuous improvement and learning. Continually challenging existing ways of working to raise performance standards. Encouraging a culture of openness, bringing in new ideas and best practice from outside PAMCA.

• Thinking strategically – Aware: Understands the context of own role; considers impact of own work on others. Capacity to navigate communications requirements specific to the scientific programs sector, and science communication

• Delivering results – Strength Putting clear prioritized plans in place with key milestones and monitoring progress against them. Ensuring implementation of longer term, complex plans or delivery of large-scale projects. Creating a strong focus on action, high quality and sense of urgency; making difficult decisions and supporting others to do so. Pro-actively reducing barriers to successful implementation.

• Managing Resources – Aware: Spends PAMCA’s money responsibly; organizes own work to meet objectives on time.

• Developing people – Adds Value: Helps team members to create and implement clear development plans that meet their own short- and long-term needs.

• Managing knowledge – Strength Proactively developing and maintaining a wide network of internal and external sources of knowledge; being a role model for sharing sources and knowledge across the Pan-African organization and externally; proactively thinking who will benefit from information, allowing knowledge transfer and the development of knowledge management skills in others.

• Leading for the Future – Aware Showing enthusiasm for PAMCA’s areas of work and communicating this to others within and outside own team; being aware of PAMCA’S values and how they can feed into own work. Understanding the need to continuously adapt for the future.

Skills, Knowledge and Experience required :

Essential

• Advanced university degree (Master’s degree or equivalent) in communications, journalism, science communication, international relations, public administration or related field. A first-level university degree in combination with four (4) years of qualifying experience may be accepted in lieu of the advanced university degree.

• A minimum of 4 years’ experience and progressive responsibility working in Communications and Reporting for Scientific programmes.

• Good command and understanding of new communication media; Twitter, Facebook, blogs, bulk mailing systems (e.g. MailChimp) WhatsApp, Webchats etc

• Experience in science, and M&E Communications is a desired skill.

• Excellent communications and writing skills – able to express complex information in a simple and succinct manner in English and French

• Excellent verbal and presentation skills

• Experience writing reports, findings and recommendations in assessment or evaluations, especially under institutional donor contracts.

• Experience in report designs, publications, journal production, content creation, events management etc • Experience of development of knowledge management and communication strategies.

• Strong project management & organizational skills

• Strong proficiency in MS Office suite (Word, Excel, Outlook, PowerPoint) with ability to analyze and interpret data using Excel, MIS online reporting tools.

• Ability to coordinate well with personnel within and outside the programmes, meet deadlines and work with minimal supervision.

• Excellent relationship management skills and experience working with people in different contexts;

• Self-starter with initiative and confidence to lead in their designated field – can work independently and prioritize own workload

Desirable

• Experience in Research and Social Development context/INGOs

• Experience working in Health and scientific programmes

• Being up to date on Communications; Reporting on trends and current debates around development effectiveness; research and evaluation methodologies.

• Working knowledge of French will be an added advantage. Candidates from French speaking nations and West Africa are preferable.

• English and French are the working languages of the PAMCA Secretariat. For this position, fluency in oral and written English is required. Knowledge of another PAMCA language is an added advantage.

NOTE: “fluency equals a rating of “fluent” in all four areas (read, write, speak, understand) and “knowledge of” equals a rating of “confident” in two of the four areas.

How to apply:

Send your application to careers@pamca.org by 30th May 2021. Applications should include your CV and 1 pager suitability statement.

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